Support
Need help? Check the answers below first; if you can’t find yours, write to kadir.search@gmail.com. We usually reply within 2 business days.
How do I play?
One person shows their code with “Match with QR and Play”, the other scans it with the camera. Choose the vibe (Light start, Flirty, Bold), take turns drawing cards and answer out loud. At the end of the night scores and results open for both of you at once.
The camera won’t read the QR code.
Enter the 8-digit code under the QR code on the other phone with “Type the code”.
Do I need an account?
No. You can play right away as a guest. If you sign up (email, Apple or Google) your history and badges are kept.
Are my answers recorded?
No. Questions are answered out loud and answers are never stored. Only ratings are kept, hidden until both of you finish.
How do I cancel my subscription?
iPhone: Settings → (your name) → Subscriptions → First D8. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → First D8. Deleting the app does not cancel it.
My Premium or stars are missing.
Tap “Restore purchases” on the Premium & Star Store screen. If it persists, write to us with the order number from your store receipt.
I want a refund.
Apple and Google process payments; request refunds through the store (Apple: reportaproblem.apple.com, Google Play: order history).
Something made me uncomfortable.
At the end of the night use “Something made me uncomfortable” to report privately; the other person never sees it. You can end the evening anytime with “End the evening”. In an emergency call your local emergency number.
How do I delete my account and data?
In the app: Profile → “Delete my account”. If you can’t access the app, follow the steps on the account deletion page.